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Privacy Policy
Wellness Privacy Policy
Effective Date:
This Privacy Policy (the 'Policy') was last updated on January 25, 2024.
This Privacy Policy details the methods of information collection, usage, and disclosure by Wellness Docs, LLC from visitors of our website www.wellnessdocs.com, our Wellness Docs Mobile Application (the "Mobile Application"), and any other digital forms or applications provided by us (collectively, the "Applications"). This Policy also addresses our practices regarding information processing for residents of California, Virginia, Nevada, and other states with specific privacy laws, available in our U.S. State Supplemental Privacy Notice.
The Website and Applications are operated by Wellness Docs, LLC to offer information about our health and wellness services. These services include, but are not limited to, various wellness programs, health consultations, and related services. Through our digital platforms, users have the ability to:
Please be aware that this Policy applies to consumer information collected by Wellness Docs, LLC through our Website and Mobile Applications. Your use of these platforms, and any services or products obtained from Wellness Docs, LLC, and any privacy-related disputes, are governed by this Policy and our Terms and Conditions, including limitations on damages and dispute resolution procedures. These Terms and Conditions are incorporated by reference into this Policy. For inquiries regarding data practices at a specific Wellness Docs location, especially when applying for a position, please contact the respective facility directly.
Information Collection
Wellness Docs, LLC, including any of our independently operated locations, may collect information about you in various ways: directly from you, from third parties, and automatically through your use of our Website, Applications, and/or Services.
Information Collected:
Personal Information:
When you interact with our Services, such as scheduling an appointment or making a purchase, we collect personally identifiable information (PII), including your name, email address, phone number, and details related to your appointment or purchase (like desired date, time, and specific wellness services). Additional information may be requested for specific services, such as your health conditions
and preferences, to tailor our services to your needs.
Payment Information:
For online reservations or purchases, we collect your payment information, including credit card details and billing and shipping addresses.
Contact and Communication Data:
When you contact Wellness Docs, LLC or use our digital platforms for inquiries, we collect information about the nature of your query, your geographic location, and other relevant details.
Employment-Related Information:
If you apply for a position with Wellness Docs, LLC, we collect information about your qualifications, work experience, and references.
Information Collected on Behalf of Wellness Docs, LLC:
In certain situations, we may collect professional or employment-related information for assessing the eligibility of Wellness Docs personnel for further employment opportunities or for referral purposes.
Information Collected from Third Parties:
We may obtain information about you from third parties, such as when someone purchases a gift card on your behalf, or when we collaborate with service providers to supplement or verify your information.
Automatically Collected Information:
As you navigate through and interact with our Services, we automatically collect certain usage information via cookies, web beacons, and similar technologies. This includes data like your domain name, browser type, operating system, the web pages you view, links clicked, IP
address, service booking details, duration of your visit, and the referring URL or webpage that led you to our Website. For more detailed information on the use of cookies and other tracking mechanisms, please refer to the “Cookies and Other Tracking Mechanisms” section below.
This revision is tailored to Wellness Docs, LLC's operations and services. It's designed to be clear and comprehensive, covering all the significant ways in which personal data might be collected. Remember to include details specific to your services and operations, and it's advisable to consult a legal expert to ensure compliance with privacy laws and regulations.
Sharing Information
Wellness Docs, LLC is committed to safeguarding your personal and financial information and only shares this information under specific circumstances:
Financial Information:
We do not share your credit card or other financial information with third parties, except as necessary to complete transactions and verify credit card details.
Personal Information (PII):
Your PII may be shared with third parties in the following instances:
For Legal Purposes:
- We disclose PII when required by law or if we believe in good faith that such action is necessary to comply with legal processes, establish or exercise our legal rights, or defend against legal claims. This includes sharing information to investigate, prevent, or take action
regarding illegal activities, suspected fraud, or to protect the safety and rights of our clients and staff.
Aggregate Information:
- We may share non-personally identifiable, aggregated demographic information with partners. This information is not linked to any individual's PII. We may also engage third-party advertising effectiveness.
Third-Party Service Providers:
- Information may be shared with third-party service providers who assist in our operations, such as processing payments, conducting marketing campaigns, and enhancing customer data. These providers are bound by confidentiality agreements and are restricted from using PII for any other purpose.
Business Transitions:
In the event of mergers, acquisitions, or sales of business assets, PII may be transferred as part of the transaction. Users will be notified if their PII will be used differently from that stated at the time of collection and given options regarding their PII. Communications from Wellness Docs, LLC
Transactions and Service Announcements:
Users who engage in transactions through our Website or Mobile Application will receive necessary communications, such as emails, text messages, or phone calls, to ensure smooth processing. We may also send service-related announcements, for example, if our Website
undergoes maintenance. These communications are typically non-promotional and continue as long as your account is active.
Special Offers, Newsletters, and Updates:
Users have the option to opt out of receiving promotional communications. The choice and opt- out methods include:
Unsubscribing via the link provided in the email newsletter.
Wellness Docs, LLC respects your choices regarding the use and sharing of your information and is committed to ensuring that your preferences are honored in accordance with this policy and applicable laws.
Cookies and Other Tracking Mechanisms
Wellness Docs, LLC and our third-party service providers use cookies and other tracking technologies to gather information about your use of our Website and Services. We may combine this data with other personal information we have collected from you.
Cookies:
What They Are:
Cookies are small alphanumeric files that we transfer to your computer's hard drive through your web browser. They serve various functions:
Session Cookies:
These exist only during an online session, disappearing from your computer when you close your browser or turn off your device. They help our systems recognize you during a session, facilitating the processing of your online transactions and requests.
Persistent Cookies:
These remain on your computer after you close your browser or turn off your device. They are used to collect aggregate and statistical information about user activity.
Disabling Cookies:
Most web browsers accept cookies by default, but you can usually modify your browser's settings to reject cookies, notify you when a cookie is set, or delete cookies. However, if you disable cookies, some features of our Website may not function properly. Clear GIFs, Pixel Tags, and Other Technologies:
Clear GIFs (also known as web beacons, web bugs, or pixel tags) are tiny graphics with unique identifiers, functioning similarly to cookies but are not stored on your hard drive. Along with our third-party vendors, we use clear GIFs for tracking activities of Website visitors, managingcontent, and compiling statistics about Website usage. These technologies are also used in HTML emails to track the effectiveness of our communications.
Third-Party Analytics:
We employ automated tools like Google Analytics to evaluate the usage of our Website. These tools use cookies and other tracking technologies to perform their services. We do not share your PII with these third parties for their own use.
Do-Not-Track Signals:
Some web browsers offer a Do Not Track signal that allows you to indicate your preference not to be tracked across different websites. Our Website does not currently respond to these signals.
Third-Party Ad Networks:
We may use third-party advertising companies to display ads on other websites. These companies may use cookies and other tracking technologies to measure the effectiveness of their ads and to personalize the advertising content for you. These are governed by each third party's privacy policy, not ours.
Opting Out of Interest-Based Advertising:
You have the option to opt out of interest-based advertising by visiting sites like the Digital Advertising Alliance (“DAA”) Consumer Choice Page or the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page. Opting out does not mean you will no longer receive advertising, but rather that the ads you see will not be tailored to your interests. Remember, disabling cookies or opting out of interest-based advertising may affect your experience on our Website and the services we are able to offer.
Communications from the Website and/or Applications and Your
Choices
At Wellness Docs, LLC, we engage in various forms of communication with our users to ensure the smooth handling of transactions and to provide important updates about our services.
Transactions and Service Announcements:
When you make a purchase or reservation through our Website or Mobile Application, you will receive essential communications from us. These may include emails, text messages, and occasionally phone calls from our Customer Service Department to facilitate and confirm your transactions.
Additionally, we might send out service-related announcements. For example, notifications about temporary suspensions of our services for maintenance purposes. These communications are informational and are part of our commitment to providing uninterrupted
service.
Special Offers, Newsletters, and Updates:
We value your privacy and give you control over the types of communications you receive from us. While we may send special offers, newsletters, and updates that we believe will be of interest to you, we ensure that you have the ability to opt out of receiving these
communications.
Choice and Opt-Out:
You have several options to manage your communication preferences with Wellness Docs, LLC:
Newsletter Unsubscribe: To opt out of receiving our newsletters, click on the “Unsubscribe” link located within the email.
Direct Request
You can also request to unsubscribe by directly contacting us through our designated communication channels at support@wellnessdocs.com. Your preferences will be respected, and we will promptly update our records to reflect your
choices. Please note that even after opting out of promotional communications, you will still
receive transactional messages related to your account and services you have requested.
Sweepstakes and Contests
Wellness Docs, LLC occasionally offers sweepstakes, contests, and surveys as part of our bpromotional and engagement activities. These activities are designed to provide an enjoyable way for you to engage with our brand and services.
Use of Personal Information in Sweepstakes and Contests:
When you participate in a sweepstakes, contest, or survey, we may use the personal information you provide for various purposes. These include sending you marketing materials related to Wellness Docs, LLC, conducting the activities, and awarding prizes. We might request additional information for participation, such as details about your educational background or specific interests. This helps us to tailor our offerings and ensure the relevance of our activities.
Voluntary Participation:
Participation in our sweepstakes, contests, and surveys is entirely voluntary. You have the choice to engage or not, and thus control the extent of personal information you disclose. We ensure clear communication about the types of information needed for participation.
Notification and Awarding of Prizes:
For activities like sweepstakes and contests, we will use the contact information you provide to notify winners and distribute prizes. Ensuring the accuracy of your contact information is important for this process.Notification and Awarding of Prizes:
Commitment to Privacy:
At Wellness Docs, LLC, we respect your privacy and are committed to using your personal information responsibly and transparently. All activities are conducted in compliance with our privacy practices and relevant laws.
Security:
At Wellness Docs, LLC, we understand the importance of protecting your personal information and take reasonable precautions to safeguard it both online and offline.
Security Measures:
We employ a range of security measures to protect the information you provide via our Website and Applications. These measures are designed to prevent unauthorized access, disclosure, alteration, and destruction of your personal information. Our security protocols include both technical measures, such as encryption and secure server environments, and organizational measures, such as limited access to your data by our staff and mandatory confidentiality obligations.
Limitations of Security Measures:
While we strive to use commercially acceptable means to protect your personal information, we must acknowledge that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data. In the unlikely event of a data breach, we are committed to taking appropriate actions in accordance with applicable laws and regulations, including notifying affected individuals and regulatory authorities, as required.
User Responsibility:
We encourage you to play an active role in keeping your information secure. This includes using strong passwords, being aware of phishing attempts, and not sharing your login credentials with others.
Legal Disclaimer:
To the extent permissible by law, Wellness Docs, LLC and its affiliates are not responsible for any intercepted information sent via the internet or through the Applications. You acknowledge and agree that you release Wellness Docs, LLC, to the extent permitted by law, from any claims arising out of or related to the use of intercepted information in a manner that violates this Privacy Policy, the law, or your personal privacy.
By using our Website and Applications, you understand and agree to the terms of this Security Policy. We are committed to continuously reviewing and enhancing our security practices to protect your personal information.
User Generated Content:
Wellness Docs, LLC encourages you to engage with our Website and Forms by posting content, including comments, résumés, CVs, and other personal information you wish to share. This section outlines our practices and your responsibilities regarding any content you post.
Posting Content:
When you post content on our Website or Forms, it may be accessible to authorized personnel of Wellness Docs, LLC. This includes comments, personal stories, feedback, and any other . Please be aware that any content you post may become publicly visible, depending on the nature of the forum and the settings you choose. Once your content is posted, it can be accessed, used, and shared by other users.
Public Nature of Posts:
We urge you to exercise caution and discretion when posting personal information. Remember that anything you share may become public information and could be used by others in ways we cannot control or predict.
Wellness Docs, LLC does not have control over how other users or third parties may use your publicly posted information. While we strive to provide a safe and respectful platform, we cannot guarantee that all users will adhere to our guidelines or use the information you share responsibly.
Release of Liability:
By posting content on our Website or Forms, you acknowledge and agree that Wellness Docs, LLC is not responsible for how others may use your posted information. This includes any use that may violate our Privacy Policy, the law, or your personal privacy. You release Wellness Docs, LLC from any claims arising out of or related to the use of your posted information by other users or third parties.
Guidelines for Posting:
We encourage you to follow our posting guidelines and community standards, which are designed to foster a positive and respectful environment. Inappropriate content may be removedat our discretion.
By choosing to post content on the Wellness Docs, LLC Website or Forms, you agree to these terms and take full responsibility for the information you share. We are committed to creating a platform that respects your privacy while allowing for meaningful interaction and engagement.
External Links
Our Website and Applications may include links to external websites maintained by third parties. This section outlines our stance on these external links and your interactions with them.
Disclaimer Regarding Third-Party Sites:
Wellness Docs, LLC does not exercise control over any third-party websites that may be linked to from our Website or Applications. These external sites operate independently from us and have their own privacy policies and data collection practices. We are not responsible for the content, privacy practices, or policies of these third-party sites. The inclusion of any link does not imply endorsement by Wellness Docs, LLC of the site or any association with its operators.
User Responsibility:
We encourage you to be aware when you leave our Website or Applications and to read the privacy statements of each and every website that collects personally identifiable information. This is particularly important if you decide to provide personal information on these external sites. Your browsing and interaction on any other website, including websites which have a link on our Website or Applications, are subject to that website's own terms and policies.
Release of Liability:
By using our Website and Applications, you acknowledge and agree that Wellness Docs, LLC is not responsible for the privacy practices or content of any external sites. You release Wellness Docs, LLC from any claims arising out of or related to the practices, policies, or content of third- party sites.
We provide these external links for your convenience and information. Your decision to access any of the external websites linked to our Website is at your own risk, and we advise you to exercise caution and discretion in doing so.
Children Under 13
Wellness Docs, LLC is committed to protecting the privacy of children. This section outlines our approach to the collection of personal information from children under the age of 13.
Use of Website and Mobile Application by Children:
Our Website and Mobile Application are not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect Personally Identifiable Information (PII) from children under this age. We strongly encourage parents and guardians to monitor their children's online activities and guide them in using the internet safely and responsibly.
Handling Children's Information:
In the event that we inadvertently collect PII from a child under the age of 13, we will take prompt steps to delete such information or handle it in accordance with applicable laws, which may include maintaining the information in a secure manner. Wellness Docs, LLC adheres to the Children's Online Privacy Protection Act (COPPA) and other relevant child protection laws in managing the collection and use of children's data. Parental Control and Involvement:
Parents and guardians play a key role in ensuring their children's safety online. We advise parents and guardians to discuss with their children about not sharing personal information
If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately. We will work with you to address the issue and ensure the child’s privacy and safety are safeguarded. Wellness Docs, LLC is dedicated to complying with all laws and regulations concerning the collection and use of personal information from children under the age of 13. Our commitment to ensuring a safe online environment extends to all users, especially young children.
Contact Us
If you have any questions or concerns regarding your privacy or this Privacy Policy, please feel free to reach out to us. Your feedback and peace of mind are of utmost importance to us.
You can contact us by sending your queries to:
Wellness Docs, LLC,
Attention: Privacy Officer,
11123 Montgomery Rd #105
Cincinnati, OH 45249.
Email: For a quicker response, email us at support@wellnessdocs.com
Changes in This Privacy Policy
Wellness Docs, LLC is committed to maintaining a privacy policy that is transparent and adaptable to the evolving digital environment and legal landscape.
Policy Updates:
We reserve the right to modify this Privacy Policy at any time. Changes, amendments, or modifications will be posted on this page on our Website and, where appropriate, other areas we deem suitable. By keeping this policy up-to-date, we aim to ensure you are always aware of what information we collect, how it is used, and the circumstances under which it may be disclosed or shared.
Notification of Changes:
If there are any material changes to this policy, we will notify you either through the email address you have provided us, by placing a prominent notice on our Website, or through our Applications.
We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.
Your continued use of our services after any changes or revisions to this Privacy Policy signifies your agreement with the terms of the newly updated policy.
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